28 Jun Should I Take My Car to the Dealership for Repairs? 6 Myths Debunked
When it comes to getting our cars repaired, we often encounter various myths and misconceptions about whether to choose a dealership or an independent repair shop. The topic is surrounded by several myths and misconceptions influencing our decision-making process.
Let’s debunk six common myths associated with taking your car to the dealership vs. independent shops for repairs.
Myth #1: Not Taking Your Car to the Dealership Will Void Your Warranty.
Many people take their vehicles to the dealership, believing that doing otherwise for European auto repair will void the warranty. This is the biggest myth of all that needs clarification.
The Magnuson-Moss Warranty Act, a federal law in the United States, protects consumers by preventing manufacturers from voiding warranties based on where maintenance or repairs are performed. Your warranty remains intact as long as the maintenance and repairs are performed by qualified professionals using appropriate parts and following recommended procedures.
At Heights Swedish Solutions in Cleveland Heights, OH, we document everything we do so you can show that you had the maintenance done based on the terms of your warranty.
Myth #2: Only Dealerships Can Do Software Updates.
Many dealerships will tell you to bring your vehicle to them for software updates. While dealerships often have direct access to manufacturer-specific software updates and tools, they are not the only entities capable of performing software updates for cars.
Independent repair shops and specialized automotive service centers can also offer software update services for a wide range of vehicles. Such establishments invest in diagnostic equipment and software tools to stay up-to-date with automotive technology advancements.
Myth #3: Dealerships Have Better Auto Technicians.
This is not necessarily true. While the dealership technicians have special training on the vehicle make they sell, that doesn’t mean they are better. Schooling and hands-on experience are very different.
Additionally, the technicians at independent shops often have special training on various makes and constantly keep up with the ASE and other certifications. They also tend to develop a closer relationship with their customers and have the flexibility to explore creative solutions or alternative repair methods.
Moreover, they often can service not only one but various makes and models. For instance, at Heights Swedish Solutions, the range of vehicle brands we service is broad, from Audi, VW, and Volvo to Subaru, Porsche, and Mercedes.
Myth #4: Only Dealerships Use Quality Parts.
While dealerships prioritize using genuine parts, it does not mean they are the only ones who use quality parts. Independent repair shops also have access to various quality parts, including original equipment manufacturer (OEM) parts manufactured by companies authorized by the vehicle’s manufacturer.
Additionally, independent repair shops may use high-quality aftermarket parts from reputable suppliers. These parts are often manufactured to meet or exceed industry standards and can offer reliable performance at a lower cost than genuine or OEM parts.
At Heights Swedish Solutions, we use quality parts, whether aftermarket or OEM parts. Where available, we use such parts unless otherwise requested by the customer. And when we do use aftermarket parts, we only use quality, name-brand ones.
Myth #5: You Get Faster Service at the Dealership.
The speed of service can vary depending on several factors. While dealerships may have access to resources that can expedite the service process, it is not always the case that they are faster. Plus, it is not unheard of to hear customers queueing their cars for servicing at the dealership.
In most cases, you can get faster service at an independent shop. They have experienced mechanics with a wealth of knowledge and expertise, which can contribute to accurate and swift diagnoses. These shops also may have more flexibility in scheduling appointments, allowing for quicker turnaround times.
At Heights Swedish Solutions in Cleveland Heights, OH, we try to get your vehicle in and out as quickly as possible—without sacrificing quality.
Myth #6: Dealerships have Cheaper Rates.
Dealerships often have higher operational expenses, including larger facilities, specialized diagnostic equipment, and manufacturer-specific training for their mechanics. These costs may be reflected in their labor rates and overall service pricing. Additionally, using genuine parts, typically more expensive than aftermarket alternatives, can contribute to higher dealership costs.
On the other hand, independent repair shops may have lower overhead costs and more flexibility in setting their labor rates. They may also have access to a broader range of aftermarket parts, which can offer cost savings compared to genuine parts. Independent shops often compete on price and customer service, striving to provide competitive rates without compromising the quality of their work.
Discover Personalized European Auto Care at Heights Swedish Solutions
Looking for a reliable auto repair shop for your European car? Look no further than Heights Swedish Solutions! We are simply the best dealership alternative for European vehicles in Cleveland Heights, OH and nearby areas.
Call us now at (216) 371-5100 to book an appointment. We are conveniently located at 1815 S. Taylor Road, Cleveland Heights, OH 44118.
